Archive for the ‘Complaints’ Category

They’re baaaaaaaaaaaaack…….

Monday, August 24th, 2009

Doritos Toro Habanero

Finally, I was able to find Doritos Fiery Habanero chips.  Another post to my original complaint prompted me to do another google search.  It looks like they have been re-born.  A new name and a new look.  Labled as Sabritas Toro Habanero, rest assured, its the same chip.  It appears they are targeted to the Hispanic market, apparently nobody else can handle the heat <cough>.  Anyway, you can find them online at mexgrocer.com .  Same taste, same amount of heat.  I bought 8 bags to start….

Update 2:

Looks like they are back at regular stores now, I saw some at a Harris Teeter yesterday (1/1/10).  Looks like several other places are carrying them too as some comments to my other post had indicated.

Update 3:

Looks like they are gone again as quick as they came, Frito Lay, why do you taunt us with these?????

Update 4:

Now Mexgrocer has them again, yes the real ones.  They have awesome service and ship fast so you can get your fix soon.  Its just too much hassle to find these in stores now.  If you google, you can find a coupon for mexgrocer.  Shipping is reasonable.

Dell = Fraud – Cancels orders for no reason

Thursday, August 20th, 2009

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Add another one to the list, Dell, I will not purchase anything from you EVER again.  Four orders canceled this year.

  • You list an item as being in stock
  • You take my order and send me acknowledgement email
  • 24 hours later you send me email that my order is canceled.
  • This email lists no reason for cancelation
  • This email lists a phone number that does not work – it loops back to the original menu
  • When I do contact sales they claim my order reference id is not a valid number
  • You ask for a phone number and “can’t find my account”
  • You can’t tell me how to find my customer number
  • You can’t tell me anything whatsoever

I have purchased several computers, accessories, cameras, etc from you in the past 10 years, now for some reason you can’t seem to sell me something.  I’m not ordering using some magic coupon.  I’m going in the front door, looking for an item number and then ordering, no coupon, no funny business. The cards used have plenty of funding and the billing and ship to addresses match.

What you are doing is fraudulent, infuriating and just plain out crap.  I’m done with you, I hope you burn. At least I’m decent enough to give you a reason.

Next step, I’m sending a complaint to the FTC Bureau of Consumer Protection. Complaint  ####1208 submitted via FTC Consumer Sentinel

Fedex sucks….

Friday, July 24th, 2009

I’ve had so many bad dealings with Fedex that they have now made my banned list.  I’ve had a few issues with other carriers, but in the case of USPS and UPS, it is the exception, not the norm.  With Fedex, 2 out of 3 times there is an issue.  Fedex Ground seems to be a little bit better about leaving stuff, but it is SLOW.  Some issues I’ve had in the past:

  • Leaving door tags without ringing the bell or knocking.
  • Not leaving packages that don’t require signature
  • Slow delivery
  • Packages not being at the pickup facility when the tag says they should be

The last and final straw was a document I had shipped from New Jersey by Fedex saver.  I had documents sent from the same source via first class mail that arrived in the same amount of time.  To top it off, of course they couldn’t leave the letter.

On the door tag it says “Pick up after 6pm ”  Well, 9 AM is after 6pm, turns out it is out for Re-delivery.  It doesn’t take a rocket scientist to fill out a form, but then again, it’s the same genius who thinks I might be home tomorrow at the same time.

So if the same letter was mailed via first class, it would:

  1. Be sitting in my mailbox
  2. Not require me to drive to pick it up
  3. Cost $16 less
  4. Arrive in LESS time!!!!

I’m not even going to get into the apathetic attitude of the people that work at Fedex, except to say, if you get complaints all day long and can’t do anything to help your customers, I bet you do get a bit sour.