Archive for July, 2009

Fedex sucks….

Friday, July 24th, 2009

I’ve had so many bad dealings with Fedex that they have now made my banned list.  I’ve had a few issues with other carriers, but in the case of USPS and UPS, it is the exception, not the norm.  With Fedex, 2 out of 3 times there is an issue.  Fedex Ground seems to be a little bit better about leaving stuff, but it is SLOW.  Some issues I’ve had in the past:

  • Leaving door tags without ringing the bell or knocking.
  • Not leaving packages that don’t require signature
  • Slow delivery
  • Packages not being at the pickup facility when the tag says they should be

The last and final straw was a document I had shipped from New Jersey by Fedex saver.  I had documents sent from the same source via first class mail that arrived in the same amount of time.  To top it off, of course they couldn’t leave the letter.

On the door tag it says “Pick up after 6pm ”  Well, 9 AM is after 6pm, turns out it is out for Re-delivery.  It doesn’t take a rocket scientist to fill out a form, but then again, it’s the same genius who thinks I might be home tomorrow at the same time.

So if the same letter was mailed via first class, it would:

  1. Be sitting in my mailbox
  2. Not require me to drive to pick it up
  3. Cost $16 less
  4. Arrive in LESS time!!!!

I’m not even going to get into the apathetic attitude of the people that work at Fedex, except to say, if you get complaints all day long and can’t do anything to help your customers, I bet you do get a bit sour.